FAQ
Do You Require A Deposit?
Yes 10% with the balance payable within seven days of your return.
Do You Have Public Liability Insurance?
Yes this is held by the National Association of Registered Petsitters on my behalf. You can visit their Web site at www.dogsit.com for details of their terms and conditions that I have to adhere to.
Do You Have A Valid Police Check Certificate?
Yes
Do You Clean Out Litter Trays?
Yes scooped out daily and changed weekly unless otherwise directed
Do You Clean Out Hutches?
Yes there is a small charge of £5.00 for a full clean.
Where Do You Keep Keys?
In a locked key safe
How Are They Identified?
By name or coloured sticker or fob only
Who As Access To My Keys And Property?
All feeds are normally carried out by myself although my wife would assist if I'm very busy or ill. If there was a rare occurance that neither of as could carry out feeds we would endeavour to inform you before engaging another person.
How Much Notice Do You Require?
Normally able to do with only short notice except at Christmas time when early booking is essential. It is also helpful to give as much notice as you can during the busy periods of Easter, August ect and for the first booking.
What Happens If My Pet Becomes Ill?
I will take it to the vet as specified on the booking form or the nearest, however you would be liable for the cost of any treatment and any additional costs reasonable incurred by us.
Do You Pass Any Of My Details Onto A Third Party?
No except with your permission
If We Have To Cancel Is There A Charge?
No providing I have seven days notice after this there may be a charge of 10%
Do You Give Medication?
Yes if the pet will let me however I'm unable to give injections
Is There A Refund If We Arrive Home Early?
Yes providing you let me know and I have not started out on my journey
Can We Extend The Time Away?
Yes however less then 24 hours notice may incur an extra cost
What Happens If There Is A Break In?
I will telephone your emergency contact number for advice and also the police
